Returns & Exchanges

At ProSoccer.com, we want to ensure you have the right gear for your game, which is why we offer a 30-day return policy on all unused items in their original packaging. Please note that customized jerseys and worn footwear cannot be returned or exchanged.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Gear

    Place the items in their original packaging with all tags attached, ensuring the shoeboxes are placed inside a separate shipping box to avoid damage.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via the portal and securely affix it to the outside of your package.

  • 4.
    Receive Your Refund

    Once our warehouse inspects and approves the return, your refund or exchange will be processed within 5-7 business days to your original payment method.